General
This privacy policy has been crafted to provide clarity for those who are apprehensive about the usage of their 'Personally Identifiable Information' (PII) while navigating online. PII refers to data that, either on its own or in combination with other data, can be utilized to pinpoint or contact an individual, or to identify them within a specific context. We encourage you to review our privacy policy thoroughly to understand how we gather, utilize, protect, and manage your Personally Identifiable Information in alignment with our website's practices.
What type of personal data do we gather from visitors to our services?
When placing an order or signing up on our website, you may be prompted to provide details such as your name, age, phone number, or other relevant information aimed at enhancing your experience with us.
When do we collect information?
Information is collected from you when you enroll on our platform, engage with our app, sign up for a newsletter, or input data on our site.
How do we use your information?
We may leverage the information gathered from you during your registration, purchases, newsletter sign-ups, survey participation, website browsing, or when utilizing specific features in several ways:
To tailor your experience and enable us to present the content and products that align most with your interests.
To enhance our website’s functionality so we can serve you better.
To improve our ability to address your customer service inquiries effectively.
To manage competitions, promotions, surveys, or other site-related features.
How do we protect your information?
We routinely scan our website for vulnerabilities and security gaps to ensure your experience is as secure as possible.
We use regular Malware Scanning
Your personal data is stored behind robust security measures, accessible only to a select group of individuals with special access rights, all of whom are obligated to maintain confidentiality. Moreover, sensitive information, including credit details, is safeguarded using Secure Socket Layer (SSL) encryption.
We apply a range of security protocols whenever you place an order, submit, or access your information to uphold the integrity of your personal data.
All transactions are facilitated through a payment gateway and are neither stored nor processed on our servers.
Do we use \"cookies\"?
Absolutely! Cookies are small data files that a site or its service provider places on your computer's hard drive via your web browser (assuming you permit it). This allows the site or service provider to identify your browser and retain specific information. For example, we utilize cookies to help remember and manage items in your shopping basket.
Cookies are also beneficial in understanding your preferences based on past or current activities on our site, which in turn enables us to enhance your service experience. Furthermore, we use cookies to compile aggregated data regarding site traffic and interactions to improve future website experiences and tools.
We use cookies to:
Assist in remembering and processing selected items.
Acknowledge and retain user preferences for subsequent visits.
You have the option to configure your computer to notify you every time a cookie is being sent or to disable all cookies altogether. To do this, check your browser settings. Since the process may vary slightly between browsers, refer to the Help Menu of your browser for guidance on managing cookies.
If users disable cookies in their browser:
Disabling cookies may result in some features being turned off. Certain functionalities that enhance your site experience may not operate as intended.
Third-party disclosure
We are committed to not selling, trading, or otherwise transferring your Personally Identifiable Information to outside parties without prior notification. This does not apply to website hosting partners and other entities that assist us in running our website, managing our business, or serving our users, provided those parties maintain confidentiality.
Information may also be disclosed when necessary to comply with legal requirements, enforce our website policies, or safeguard our rights or those of others.
Nonetheless, non-personally identifiable information about visitors may be shared with third parties for marketing, advertising, or other purposes.
Third-party links
From time to time, at our discretion, we might incorporate or promote third-party products or services on our site. These external sites operate under separate and independent privacy policies, and thus we cannot be held responsible for their content or activities. Nevertheless, we strive to maintain our site’s integrity and welcome any feedback regarding such links.
In accordance with the Online Privacy Act, we commit to the following:
Users have the option to browse our site anonymously.
Once this privacy policy is established, a link will be added to it on our homepage, or at the very least, on the first significant page visitors see upon entering our site.
The Privacy Policy link prominently features the word 'Privacy' for easy identification on the aforementioned page.
You will be informed of any changes to the Privacy Policy via the Privacy Policy Page.
You can update your personal information:
By logging into your account
By interacting with us through chat or by submitting a support ticket.
How does our site manage Do Not Track signals?
We respect Do Not Track signals, refraining from planting cookies or utilizing advertising techniques when a Do Not Track (DNT) mechanism is detected in the browser.
Does our site permit third-party behavioral tracking?
It's crucial to note that we do allow behavioral tracking from third parties.
To align ourselves with Standard Information Practices, we will take the following responsive measures in the event of a data breach:
We will notify you via email
Within 1 business day
We will inform users through in-site notifications.
Within 1 business day
We also adhere to the Individual Redress Principle, which grants individuals enforceable rights against data collectors and processors who violate the law. This principle ensures that individuals not only have enforceable rights against data users but also access to legal channels or regulatory bodies to investigate and/or prosecute non-compliance by data processors.
User information
We collect your email address for the purpose of:
Sending information, addressing inquiries, or responding to requests or questions.
Processing orders and relaying information and updates related to wagers.
Providing you with additional information connected to our products and/or services.
Marketing to our mailing list or continuing to send correspondence to our clients post-transaction.
In keeping with Standard Practice, we commit to the following:
Not employing deceptive or misleading subjects or email addresses.
Identifying our message as an advertisement in a reasonable manner.
Including the physical address of our business or headquarters.
Monitoring third-party email marketing services for compliance, if utilized.
Promptly honoring opt-out/unsubscribe requests.
Enabling users to unsubscribe via the link found at the bottom of each email.